Data Controller

Romero Cleaning, LLC (hereinafter «Romero Cleaning»), located in Aurora, is responsible for the processing of personal data collected through this website, in accordance with applicable personal data protection regulations.

For any matter related to your personal data, you can write to us at [email protected].

What data do we collect and why?

We only collect the data you voluntarily provide through our forms: name, email, phone number, and the message or details of your request. If you schedule an appointment, we also store the date, time, and—when the service is provided at your home—the address you give us.

We use this data exclusively to respond to your request, provide you with the service, confirm or remind you of an appointment, and, if you authorize it, send you information about our services. We do not sell your personal data.

We keep the information for as long as necessary to handle your request and comply with our legal and accounting obligations; afterward, we delete it or anonymize it.

Cookies and Measurement Technologies

This site may use cookies and similar technologies (pixels, local storage, and tags) for two purposes: to make the site work properly (technical cookies, essential) and to understand, on an aggregate basis, how the site is used in order to improve it (measurement and, where applicable, marketing cookies).

Tools we may use include Google Analytics (GA4), Google Tag Manager, the Meta pixel (Facebook and Instagram), and other measurement or advertising tags we install to evaluate our campaigns. These tools may record data such as pages visited, time spent on the site, device and browser type, the source of the visit, and actions such as submitting a form or clicking a WhatsApp or call button. This information is processed in an aggregated manner and is not intended to identify you personally.

These providers are independent third parties acting as controllers or processors under their own privacy policies, and they may transfer information to servers located in other countries. We recommend reviewing Google's and Meta's privacy policies to learn how they handle information.

You can block or delete cookies through your browser settings, and you can also use the opt-out tools offered by these providers. Please note that if you disable technical cookies, some site features may stop working properly.

Your Rights

As the data owner, you may, at any time and free of charge, access, update, and correct your information; request proof of the authorization you granted us; be informed about how we have used it; revoke your authorization and request the deletion of your data where applicable; and file complaints with the competent data protection authority.

To exercise any of these rights, write to us at [email protected] stating your request. We will handle your request within the timeframes established by law.

Security and Changes

We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. Data transmission on this site is carried out through an encrypted connection (HTTPS).

We may update this policy to reflect changes in our services or in applicable regulations. The current version is always the one published on this page.